At ac77, we believe that gaming should be an enjoyable form of entertainment, not a source of stress or financial harm. This page outlines the tools, policies, and resources we provide to help every player across Bangladesh maintain healthy habits and gamble responsibly at all times.
ac77 takes responsible gaming seriously. As a platform that serves players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond — we recognise the importance of maintaining a safe and controlled gaming environment. Our responsible gaming framework is built on three core principles: prevention, intervention, and support.
Prevention means ensuring that players are well-informed about the risks of gambling before they begin. Intervention means providing practical tools that allow players to set boundaries and enforce them automatically, without relying on willpower alone. Support means making it easy for any player to reach our team at any time, particularly when they feel that gambling may be affecting their wellbeing or the wellbeing of those around them.
Every responsible gaming tool described on this page is available free of charge to all registered ac77 players. These tools can be activated or adjusted directly from the account dashboard without any waiting period. We encourage all players to explore these tools proactively — not only when a problem has already developed, but as a routine part of managing a healthy relationship with gaming.
ac77 enforces a strict minimum age requirement of 18 years for all registered players. This is non-negotiable. Gambling is not permitted for individuals under the age of 18, regardless of circumstance, and ac77 takes all reasonable steps to prevent underage access to the platform.
During the account registration process, all players are required to confirm that they are aged 18 or above. Before any withdrawal is processed, players must complete a mandatory Know Your Customer (KYC) verification, which includes submission of a government-issued identity document (such as a National ID card or passport) that confirms both identity and date of birth. Accounts where age verification cannot be completed will be restricted until verification is successful.
If ac77 identifies or receives credible information indicating that a player is under the age of 18, the account will be suspended immediately, any balance will be reviewed, and the matter will be handled in accordance with applicable laws. If you are a parent or guardian and believe that a minor has accessed the ac77 platform, please contact our support team at [email protected] without delay.
All of the following tools are available directly from your ac77 account dashboard. Each tool takes effect immediately upon activation, without requiring approval from the support team.
Set a maximum cap on the total amount you can deposit to your ac77 account within any given time period — daily, weekly, or monthly. Once a limit is reached, no further deposits will be accepted until the period resets. Limits can be decreased instantly; increases take effect after a 24-hour cooling period.
Configure automatic alerts that notify you when you have been logged in and actively gaming for a specified duration. These reminders appear as on-screen notifications and are designed to help you step back, assess your session, and make a conscious decision about whether to continue playing.
Apply a temporary restriction to your account ranging from 24 hours to 6 weeks. During a cooling-off period, you will be unable to log in, place bets, or make deposits. Your account will automatically reopen at the end of the selected period. This tool is ideal if you feel you need a short break without committing to a longer exclusion.
Request a full self-exclusion from the ac77 platform for a defined period of 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is completely blocked — no logins, no deposits, no bonuses. ac77 will also suppress all promotional communications to your registered contact details for the duration of the exclusion.
Define a ceiling on the total net losses you are willing to accept within a daily, weekly, or monthly period. Once your loss limit is reached, further wagering will be blocked for the remainder of that period. This tool provides a hard financial boundary that protects your bankroll and prevents chasing losses.
Enable regular on-screen summaries of your gaming session — showing total time played, total amount wagered, and net win/loss for the session. Reality checks are displayed at intervals you choose, typically every 30, 60, or 90 minutes, giving you an honest, real-time picture of your gaming activity.
Activating self-exclusion on ac77 is straightforward and takes effect immediately. Follow the steps below:
Access your ac77 account using your registered username and password from the ac77 Login page.
From your account dashboard, select "Account Settings" and then choose "Responsible Gaming" from the settings menu.
Choose "Self-Exclusion" from the list of responsible gaming tools and select your preferred exclusion duration — 3 months, 6 months, 1 year, or permanent.
Review the terms of the exclusion and confirm your request. The exclusion takes effect immediately. You will receive a confirmation notice to your registered email address.
If you have difficulty applying self-exclusion through the dashboard, contact the ac77 support team at [email protected]. Our team will apply the exclusion on your behalf immediately upon request, at any hour of the day.
Problem gambling can develop gradually. Being aware of the early warning signs allows you to act before gambling causes serious harm. The following behaviours may indicate that gambling is becoming a problem:
Returning to gambling after a loss with the intention of winning back money, rather than for entertainment.
Spending more on gambling than you can comfortably afford, including money set aside for rent, food, or bills.
Allowing gambling to interfere with work, studies, family responsibilities, or social commitments.
Finding it difficult or impossible to stop gambling even when you intend to, or feeling restless when not gambling.
Taking out loans, borrowing money from family or friends, or selling possessions to fund gambling activity.
Concealing gambling activity from family members or loved ones, or lying about the time or money spent gambling.
For the majority of players, gambling remains an enjoyable pastime. The following guidelines help ensure it stays that way:
ac77 is committed to protecting individuals who may be particularly vulnerable to gambling-related harm, including young people, those with mental health conditions, and those experiencing financial hardship. If you are in a position of responsibility over a person who falls into one of these groups, we encourage you to take the following precautions:
If gambling is causing you distress right now, contact our support team. We are available 24 hours a day, every day of the year — no appointment needed.
All tools are free, immediate, and available from your account dashboard at any time.
ac77 is strictly for adults aged 18 and above. Underage gambling is illegal and harmful. Age verification is mandatory for all players.
We go beyond legal minimums to ensure that every player on the ac77 platform has access to the tools and support they need to stay in control.
Every player must verify their age and identity before withdrawing funds. ac77's KYC process uses government-issued documents to confirm that no player under the age of 18 is accessing the platform.
Deposit and loss limits take effect immediately when reduced. No waiting period, no approval process. Players retain full control over their own financial boundaries at every moment.
Self-exclusion on ac77 is real and enforceable. During an exclusion period, marketing communications are suppressed, and account access is fully blocked — with no early reinstatement available.
Our support team is available around the clock via live chat and email. Players who feel gambling may be affecting their wellbeing are encouraged to reach out at any time — no issue is too sensitive to discuss.
Every player's account dashboard shows a complete, unfiltered history of deposits, withdrawals, bets placed, and session durations. Full visibility into your own activity is a core responsible gaming feature.
ac77 does not market bonuses or promotions to players who are under a self-exclusion or cooling-off restriction, or to players who have shown signs of problematic gambling activity, as identified by our internal monitoring systems.
If you are comfortable with your gaming habits and are ready to explore what ac77 has to offer, browse our full game selection below. Remember — set your limits first, play for fun, and our support team is always here if you need them.
18+ only. Gambling can be addictive. If you need help, contact [email protected] at any time.